Insurance Billing/Collection Assistant III - Medicine - Business Office
Washington University in St. Louis
Location: St. Louis, Missouri
Internal Number: JR71471
Performs advanced billing and collection activities. Acts as Lead IBC Assistant. Makes collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physicianâ™s services. Handles discounts, adjustments and charge corrections.
Primary Duties & Responsibilities
Acts as a Lead IBC Assistant. Trains and orientates other IBC Assistants.
Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.
Handles discounts, adjustments and charge corrections.
Makes collection calls to insurance companies and patients to ensure timely payment of claims.
Reviews remittance advises for rejection and accuracy of payment amounts.
Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.
Responds to questions and requests from Insurance companies.
Supports customer service unit in answering billing and collection questions.
Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.
Two years of college or business school.
Working knowledge of computers, general office equipment, telephone console, medical terminology, collection techniques and communication skills that involves dealing with confidential information.
High school diploma or equivalent high school certification.
Three to five years of previous billing or insurance experience.
$19.77 - $29.64 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
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All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
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Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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