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Details
Posted: 07-Sep-24
Location: Camden, New Jersey
Salary: Open
Internal Number: 6932
Location: Blackwood Campus
Department: ACCOUNTING OPERATIONS
Days and Hours: AY:M-F 8:30am-4:30pm; SMR: M-Thur 8:00am-5:00pm
Job Description:
POSITION GOALS
· To support the Business Office responsibilities to students and the College community.
· To provide support to the Financial Administrative Services Department.
· Demonstrate and promote a culture of diversity, equity and inclusion
ESSENTIAL FUNCTIONS
ESSENTIAL FUNCTIONS
· Provides remote coverage for telephone and email inquiries as needed, using professional judgment to respond to a variety of customer service requests, in a friendly and courteous manner.
· Processes payments and other related financial transactions
· Perform reconciliation between the Student Information System and Finance Enterprise, including third party payments, ACH, wires, NSF transactions and Chargebacks
· Process daily reconciliation for TouchNet C/R sessions and interface to bank
· Perform Journal entries related to cash and third party payments
· Review and process Stop Payment request for student refunds utilizing Colleague, Finance Enterprise and bank resources
· Assist with maintenance of student bankruptcy filing and write-offs
· Initiate NSF and ACH returns process
· Assist with student refunds and eRefunds and bank interface in established time frames
· Ability to work directly with people from diverse racial, ethnic and social economic backgrounds.
· Answers questions about College-wide services and directs visitors, faculty, staff and students to appropriate offices/services.
· Develops and maintains knowledge about College services such as advising, financial aid, WebAdvisor, testing, location of classes and events, etc.
· Perform monthly interface transfer and reconciliation between Colleague and Finance Enterprise
· Assists in reconciling external collection efforts and prepare invoice for payment
· Assists in reconciling all student Accounts Receivables for financial reporting
Minimum Qualifications:
MINIMUM QUALIFICATIONS
· Bachelor's Degree required.
· Bachelor's Degree required.
· Five years' experience with accounting and finance or related field.
· Three years of customer service experience with evidence of an exceptional customer service orientation and the willingness to go beyond the expected in delivering services
· Superior interpersonal and judgment skills
· Good oral and written communication skills
· Analytical and detail oriented with problem solving skills
· Ability to work in an intense environment with a diverse population
· Computer skills, including aptitude to master basic functions in Colleague, the College's student information system; experience using office productivity software and Touchnet, the College's E-commerce software, as well the College Financial system, One Solution
· The ability to work independently and as part of a team.
Job Category: Administrative/Staff
About Camden County College
Camden County College is one of the largest, most comprehensive community colleges in New Jersey and the surrounding region and is a vital resource for transfer education, workforce training, and cultural events. Its three distinct locations in Blackwood, Camden and Cherry Hill – along with its satellite locations in Lakeland, Sicklerville and elsewhere throughout the County – share the common mission of providing accessible, affordable higher education and occupational study to all who can benefit.The College also is recognized nationally as a leader in technology programs such as video game design/development and photonics. In addition, it is acknowledged for maintaining low tuition rates for many years. Perhaps most importantly, CCC is known for responding to the changing needs of the communities and students it serves by continuously updating its programs and services to support the economic development in this area and the professional and personal development of residents.
https://careers.asbointl.org/jobs/20502781/senior-business-office-technician
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